Reset a User Password

You can send a password reset email to an active user. The user will receive an email with instructions on how to reset the password. You can choose to do this if a user forgets their password or locks themselves out of the application. Resetting the password will unlock the account for the user.

To reset a password of a user:

1. From the  Main Menu, select  Global Admin.
2. Select Users from the list.

   Note: This can also be done from the Company Details page. To access the Company Details page, select a company on the Companies page.

3. In the table, select a user row, select the  Context menu, and then select Reset User Password.
4. In the Confirm dialog box, select Yes.

   An email is sent to the user with instructions on how to set up a new password.

Note: The Reset User Password option is not available if a user is set to use identity federation in an instance of Primavera Cloud hosted in the Oracle Cloud Infrastructure.